Privacy Policy

Introduction

This Privacy Policy explains how DownSub ("we", "us", or "our") handles your information when you use our website and services. By using DownSub, you agree to the practices described here.

Information we collect

Account information: when you create an account, we collect your email address and basic profile details.

Usage data: we collect the video links you submit and details about the tools you use in order to provide and improve our services.

Payment information: when you subscribe to a paid plan, payment details are processed securely by our payment provider — we do not store full card numbers on our servers.

How we use your information

We use your information to deliver our services, process subscriptions, respond to support requests, prevent abuse, and improve the product experience.

Third-party services

We rely on trusted third-party providers to operate DownSub, including Supabase for authentication and data storage, Stripe for payment processing, and AWS for file storage and infrastructure.

These providers process data on our behalf under their own security and privacy commitments.

Cookies

We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how our services are used.

You can control cookies through your browser settings, though some features may not work correctly without them.

Data retention

We retain your information for as long as your account is active or as needed to provide our services and comply with legal obligations. You can request deletion of your account at any time.

Your rights

You have the right to access, correct, or delete your personal data, and to object to or restrict certain processing. To exercise these rights, please contact us.

Contact us

If you have questions about this Privacy Policy or your data, please reach out through our Contact page.